01
Estimates
Every estimate is built from our written scope after we've looked at your vehicle or boat. An estimate is not a fixed quote until confirmed — and once confirmed, changes only happen with your approval. If work comes back simpler than scoped, the invoice goes down accordingly.
02
Deposits
A deposit holds a bay and is credited in full against the final invoice. Deposits are refundable up to seven days before the booked slot; inside seven days they are transferable to another slot within three months.
03
Your vehicle or boat in our care
Vehicles and boats are insured while on the premises and are only moved as needed for the work described in the scope. We log condition at intake. Personal effects should come out before drop-off — we cannot be responsible for items left behind.
04
Parts and warranty
Parts carry their manufacturer's warranty; our labor carries its own written warranty stated on your invoice. Ask us about our workmanship guarantee before your job starts.
05
Insurance claims
We're glad to work with your insurance provider on collision repairs. Final responsibility for the claim and any deductible remains with the vehicle owner.
06
Photography
We may photograph your vehicle or boat for our own records. Nothing identifying you or your vehicle is made public without your consent.