01
What we collect
When you book a bay, request a quote or write to the shop, we collect what you give us: your name, contact details, and information about your vehicle or boat — make, model, and the work you are asking about.
Privacy policy
Last updated: August 2026
02
Why we collect it
To quote, schedule and carry out work on your vehicle or boat; to take deposits and payments through our payment providers; and to contact you about your booking. We do not sell your information, and we do not run advertising built on it.
03
Work photography
We photograph completed work for our records and, sometimes, our gallery. Photographs of your vehicle or boat are only published on this site or the journal with your consent. License plates and registration numbers are masked in anything public.
04
Payments
Card payments are processed by our payment providers. Card numbers never touch our systems — we see the confirmation, the amount and the last four digits, nothing more.
05
Cookies and analytics
The site uses the minimum it needs to function: a session cookie for the live chat sign-in, and anonymised page analytics if enabled. Nothing here follows you around the internet.
06
Your rights
Ask and we will show you everything we hold about you, correct it, or delete it — subject to what the law requires us to keep for tax and warranty records. Write to flawless.finish@yahoo.com and a person, not a system, will answer within one working day.